Get the newsletter FAQ Search the site Giant Free Soup Sample How do you get a Giant Free Sample? Start at our Free Sample page - freesample2.html - Pick a free sample option by checking the box. Then scroll down. When you get to the bottom of that page - there's a button labeled - 'Put Free Sample in Shopping Cart'. Click it. The first time you do this - you'll be asked to pick a method of shipping. After that, you'll automatically go to the shopping cart - your free sample choice should already be there. You can now choose to 'Continue Shopping' or to 'Check out Now'. Back--> Why do you charge for s/h? Our free samples are huge - Soup for 12 to 17 is a lot of soup! And it's heavy. The post office is going to charge us to deliver - they won't do it free - we asked. So we have to charge you. However, if you don't think our free sample was the best - let us know - we'll refund your $2.98. You can check out the shipping charges in detail by clicking here. Back--> Can I have 2 Giant Free Sample on the same order? No. We're a tiny soup manufacturer. And the idea behind our free sample offer is to get you to try one of our soups. Once you have - you are going to be impressed - and you will realize that our prices are amazing. So we really have to limit people to one Giant Free Sample per household - regardless of what you can convince the shopping cart to show! Back--> Can I send a Giant Free Sample to a friend Yes! We even have a special check option designed just for this purpose. Start at the free sample page - pick your free sample - put it in the shopping cart and Go to Check Out Now. One of the many options is 'Give the same Gift to up to 4 friends'. Pick that one - you'll give us your name, your friend (s) name (s) and address (es) - and we'll charge you for the order. We'll even put 'Gift' stickers on the outside so they know there's a gift for them. If you choose to Gift Wrap the gifts, we'll add a nice personalized card plus some other stuff. Back--> Can I send a Giant Free Sample to someone who lives with me? There's a strict limit of One Giant Free Sampler per household. So if you've gotten a Giant Freebie already - then the answer is no - you can't send another one to someone who lives with you - they are part of your household. However - you can send a Giant Free Sample to another address. And of course if you order again - we'll be adding freebies! (Spend over $45 - and you'll be getting another Giant Freebie - maybe more! Back--> Can I make changes to what I get as a Giant Free Sample ? This depends on why! If you have specific concerns about allergies - then yes of course we'll send you soups to try that meet your needs. Just use special instructions to let us know the issue. But the basic idea is that all our soups are great - so you should really be happy with any of our samples. Just take a chance! Back--> I've already had a Giant Free Sample - can I get another one? You are allowed only One Giant Free sample per household - but there's a great way to get another Giant Freebie! We always put something free in every order - the size depends on how much you order. If your order is over $45 - we'd be glad to put in another Giant Free Sample - you can tell us which one using special instructions - or you can just let us pick. It will be nice! That's for sure. Back--> Do I have to make up the whole bag for 17? Some people have no problem making up less than the whole bag. Just be sure to mix the soup base on the bottom well with the noodles/veggies/etc. on the top. Then use apx. 1 cup of mix to 4 cups of water. If this sounds too challenging - there's an alternative! Make up the entire bag (you'll be making 140 fl oz of soup - at least) and when it's finished cooking, put the soup into tuppleware/ziplock containers and freeze. It will defrost perfectly. Add water if necessary. Back--> Why does the shopping cart say - Discount already taken? Our shopping cart wants you to know how much you've saved by shopping with us - but it uses a rather odd turn of phrase to say it. So - say you bought something with a list price of $8.50 - but it was on sale for 10% off. The shopping cart would show you your purchase at $8.50, marked down to $7.65 - and then say - "Subtotal reflects line item discounts of $0.85 already taken". Too Wierd! Back-->